Vicary Insurance Agency Respects Your Privacy

Vicary Insurance Agency understands the fact that your privacy is very important to you. Our policyholders trust us with their insurance needs, and it is important to us to maintain a high degree of integrity. We want you to understand how we protect your privacy when we collect and use information about you. Vicary Insurance Agency does not sell your personal information to third parties.

THE INFORMATION WE COLLECT

We may collect non-public personally identifiable information ("Information") as follows:

Information you provide to us during the quoting and/or application process, such as your name, address, phone number, e-mail address, social security number, driver’s license number, or date of birth. If you have provided us with your e-mail address, Vicary Insurance Agency may use your e-mail address from time-to-time to communicate new services, special offers, and to confirm completion of transactions.

Information about your transactions and experiences with us and others, such as your balance, payment history, when you have a claim, or coverage and vehicle changes.

Information obtained from consumer reporting agencies, which provide us with claim reports and/or consumer credit information where permitted by law. When you have asked for a rate quotation, Vicary Insurance Agency may request credit information in accordance with applicable state law. Vicary Insurance Agency employees will not have access to the details of your credit information. When Vicary Insurance Agency does request credit information, the inquiry will be reflected in your personal credit file maintained by credit reporting agencies.

THE INFORMATION WE DISCLOSE

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about our former customers will be safeguarded to the same extent as Information about our current policyholders. Information about you which has been collected is maintained in your policy and/or claims records. We use this Information to process and service your policy and settle claims or with your consent or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize.

Example: We must exchange information about you with our agents, investigators, appraisers, attorneys and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make.

Example: We may share Information with persons or organizations that we have determined need the Information to perform a business, professional or insurance function for us, such as businesses that help us with administrative functions or with financial institutions with whom we have a joint-marketing agreement. All of these companies are contractually obligated to keep the information that we provide to them confidential and to use the information only for the purpose for which the information was provided.

We may also share your Information for other permitted purposes, including:

• with another insurance company if you are involved in an accident with their insured;
• with our reinsurers;
• with insurance-support organizations that detect and prevent fraud;
• to medical professionals or institutions in order to verify coverage or conduct operations or services audits;
• with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities; or
• if ordered by a subpoena, search warrant or other court order.

CONFIDENTIALITY AND SECURITY

We restrict access to nonpublic personally identifiable information about you to those employees whom we have determined need to know that information to provide products or services to you. We maintain strict physical, electronic and procedural safeguards designed to protect your Information from unauthorized access by third parties. In addition, all Vicary Insurance Agency employees sign and are bound by a Confidentiality and Non-Disclosure Policy.

ADDITIONAL INFORMATION FOR OUR WEB SITE USERS

Vicary Insurance Agency collects information in three categories when you visit our Web site. Vicary Insurance Agency stores information collected by general browsing, when you request a quotation or fill out our online contact form.

When you are browsing the Web site for general information, browsing patterns are stored in our database for review. Vicary Insurance Agency reviews customer web browsing patterns to enable us to enhance pages of particular interest to you.

This website provides some links to third-party websites that are not owned by Vicary Insurance Agency. Vicary Insurance Agency has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

FURTHER INFORMATION

If you have any questions or would like more information, please write to us at:

Vicary Insurance Agency
1652 West 8th Street
Erie PA 16505-5042

or include your name and policy number and e-mail us at info@vicary.com.